Across ERP for developers, in-house ERP platforms, and contractor ERP systems — spanning implementation, customer success, and technical delivery across the AEC industry.
20+
ERP modules implemented
250+
users trained
5
SaaS products implemented
30+
clients supported
Career
123 months of experience10 yrs 3 mos
Hover or tap BA, PM or DATA to see the work in each role.
Business & Support Consultant
Sep 2023 – Present
Algorithms Software Systems (Xpedeon), Pune
Product: Xpedeon construction ERP
Run requirement workshops with UK and India clients and map how work runs today and how it should run
Translate client needs into functional specs and configuration for procurement, contracts, billing and finance
Analyse client issues, find root causes and raise change requests for the product team
Delivered end-to-end Xpedeon implementations from kickoff to go-live
Plan and track client deliverables, SLAs and priorities in JIRA
Coordinate UAT, user training and go-live support with client and product teams
Lead data collection, cleansing and migration of masters and opening balances
Build SQL and Power BI reports for procurement, cost and project tracking
Validate system data and reconciliations after go-live
Assistant Manager, Implementation
Jul 2021 – Aug 2023
Tactive
Product: Tactive construction ERP for contractors
Mapped contractor processes and ran gap analysis between client needs and the ERP
Documented business rules, approval workflows and requirement sign-offs
Worked with the product team on client-specific customisations
Led implementations from sales handover to go-live support
Managed project plans, milestones, risks and client stakeholders
Delivered pre-sales and technical demos
Designed data templates and validated migration data for masters, BOQs and opening stock
Built Excel MIS reports for project progress and costs
Ran data-quality checks before go-live
Customer Success Associate
Dec 2020 – Apr 2021
Design Everest, California
Product: Salesforce CRM (AEC professional services)
Qualified inbound leads and captured client project requirements
Matched client needs to the right design services
Documented requirements in Salesforce for a clean handover to the design team
Managed client communication from enquiry to project handover
Tracked follow-ups and pipeline stages in Salesforce
Coordinated between US clients and the design team across time zones
Kept lead and pipeline records clean in Salesforce
Prepared pipeline and conversion reports
Tracked customer success metrics
Implementation Consultant
Dec 2019 – Oct 2020
Katerra (Apollo Construct), Bengaluru
Product: Apollo Construct, Katerra's in-house construction platform
Mapped project workflows to Apollo Construct modules
Gathered requirements from project and site teams
Documented configuration choices and process gaps
Implemented the Apollo Construct platform
Lead contact for an overseas implementation
Planned and delivered user training
Prepared project master data for system setup
Validated data in the platform before use
Reported adoption and usage to project leads
Analyst, Customer Success
May 2018 – Dec 2019
Archer Technologies / BuildSupply, Gurgaon
Product: BuildSupply cost-planning and procurement platform (about 13 million rate-analysis line items)
Worked with a client team to define rules that derive affordable-housing cost plans by location, specification and building type
Gathered cost-planning requirements from developers
Mapped client estimation processes to the platform
Implemented the platform for real-estate and infrastructure developers
Delivered pre-sales and technical demos
Supported client onboarding and training
Built cost plans for large residential and commercial developments
Built an automation that generates cost plans using coefficients based on specification and building type
Worked with a rate-analysis database of about 13 million line items
MBA Intern
May 2017 – Jun 2017Internship
Tata Realty and Infrastructure Ltd
Product: Real estate and infrastructure development projects
Studied how the developer's project teams plan, procure and control costs
Documented process steps and information flows between teams
Identified gaps and improvement ideas in project workflows
Supported the project team with planning and progress tracking
Prepared project status reports for review meetings
Coordinated with site and head-office teams for information
Collected and analysed project cost and progress data
Built Excel reports and summaries for management review
Benchmarked project costs and timelines against market data
Junior Engineer
2014 – 2016
Shelke Group
Product: Infrastructure projects
Studied tender documents and client specifications to understand project scope
Clarified drawings and BOQ items with consultants
Prepared technical compliance for bids
Site levelling with a dumpy level and daily Measurement Book records on infrastructure projects
Tracked work progress against the plan
Coordinated with contractors and site teams
Prepared quantities and rate analysis for tenders
Maintained measurement records for billing
Compared and analysed bid rates
ACROSS THE PROJECT LIFECYCLE
ERP modules I've implemented
20+ modules across 5 construction ERP and SaaS platforms, for contractors and developers.
01
Pre-construction
Cost Plan
Planning
Tendering
Budget
Contracts
Subcontracting
02
Procurement & Supply
Procurement
Inventory
Warehouse Management
Asset Management
03
Site
Site Execution & Monitoring
Drawings, RFIs, Submittals & Issues
Approval Workflows
Production
04
Finance
Billing
Accounts Payable
Accounts Receivable
Balance Sheet & P&L
Taxation
05
People & Sales
HR & Payroll
Real Estate Sales
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